Description
Auvik is a cloud-based network monitoring and management platform that automatically discovers and maps network topology, then layers AI-powered troubleshooting on top through a feature set called Auvik Aurora. Aurora agents correlate alerts across a network, suppress noise, and surface the issues that actually matter, pairing each one with contextual insights and recommended next steps grounded in that specific network’s real-time data rather than generic advice. The platform includes network flow monitoring, machine-learning-based application visibility, centralized syslog collection, and remote access tools, all with unlimited users, sites, and endpoints on either of its two plans. Auvik AI features are included at no extra cost on both Essentials and Performance tiers, though AI-powered device lifecycle discovery for non-Cisco vendors is reserved for Performance. Pricing is based on the number of network, infrastructure, and edge devices under management, with devices like printers, access points, and UPS units monitored for free. It suits small-to-mid IT teams and MSPs who want AI-assisted troubleshooting without a separate AIOps purchase.
Key Features
- Automated network mapping — discovers devices and builds a live topology map without manual configuration.
- Auvik Aurora AI agents — correlate alerts, suppress noise, and recommend next steps grounded in real network data.
- Network Flow Monitoring — identifies which applications and users consume the most bandwidth.
- Application Visibility via machine learning — automatically identifies applications running on the network.
- Device lifecycle intelligence — flags aging hardware, end-of-life devices, and security vulnerabilities.
- Unified remote access — SSH and other remote management tools built into the dashboard.
- Centralized syslog collection — aggregates system logs from all monitored devices in one place.
How It Works
Auvik deploys a lightweight collector on the network, which discovers devices automatically and builds a live topology map without manual entry. From there, the dashboard surfaces performance data, configuration backups, and alerts across every discovered device. Auvik Aurora runs continuously in the background, analyzing interface statistics, bandwidth utilization, CPU and memory usage, topology paths, and device status to identify likely root causes when something goes wrong. Each Aurora-generated alert includes suggested investigation steps and remediation guidance specific to that network, which a technician reviews and approves before any action is taken. For multi-vendor environments, Aurora also offers AI-assisted command guidance, recalling the right syntax for a specific device instead of requiring a search through vendor documentation. Everything runs through Auvik’s cloud dashboard, with no separate AI product or setup step required to access Aurora’s features.
Technical Architecture & Overview
- Core Engine: Auvik Aurora, an AI layer built on 15 years of Auvik’s own network management data, correlating live telemetry (topology, device relationships, performance, lifecycle, vulnerability data) to generate recommendations.
- Deployment: Cloud-based SaaS platform with an on-network collector for discovery and monitoring; no separate on-premises server required.
- API Surface: REST API available for integration; MSP-focused integrations documented for PSA and RMM tools.
- Known Limits: AI-powered device lifecycle discovery for non-Cisco vendors is a Performance-tier feature, not included on Essentials; pricing is entirely custom-quoted based on device count, with no published flat rate.
Pros & Cons
| Pros | Cons |
|---|---|
| Auvik AI (Aurora) features are included at no extra cost on both Essentials and Performance plans | No published flat pricing; every quote is custom based on the specific devices under management |
| Unlimited users, sites, and endpoints included on every plan, with no per-user charges | AI-powered lifecycle discovery for non-Cisco vendors requires the higher Performance tier |
| Devices like printers, access points, and UPS units are monitored for free and don’t count toward device licensing | Auvik Aurora is a relatively new feature set, with parts of it still expanding |
| Aurora’s recommendations are grounded in a customer’s own real-time network data rather than generic internet advice | No published free tier; evaluating the platform requires requesting a custom quote or demo |
| No maintenance fees, per Auvik’s official pricing page | Full value of AI-driven insights depends on how much real-time telemetry Auvik already has for a given device or vendor |
Pricing
| Plan | Price |
|---|---|
| Essentials | Custom quote based on devices managed; unlimited users, sites, and endpoints |
| Performance | Custom quote based on devices managed; adds non-Cisco AI lifecycle discovery and advanced hardware monitoring |
Platform Availability
Web (cloud dashboard) | REST API
Best For
Small-to-mid IT teams | MSPs | Multi-vendor network environments
Frequently Asked Questions
Does Auvik have a free plan?
No. Per Auvik’s official pricing page, pricing is entirely custom-quoted based on the devices under management; there is no published free tier, though a demo is available.
Do Auvik’s AI features cost extra?
No. Auvik states that Auvik AI features, delivered through Aurora, come at no extra cost on all packages, though some capabilities, like non-Cisco lifecycle discovery, are reserved for the Performance tier.
What is Auvik Aurora?
Aurora is Auvik’s AI agent layer, correlating real-time network telemetry to prioritize alerts, suggest root causes, and recommend remediation steps specific to a customer’s own network, according to Auvik’s official AI page.
Does every device on the network count toward Auvik’s pricing?
No. Auvik bills only for network, infrastructure, and edge devices; devices like wireless access points, printers, and UPS units are monitored for free, per Auvik’s official pricing page.
How does Auvik differ from Domotz?
Auvik is positioned as a broader network monitoring and AI-troubleshooting platform with custom, device-based pricing, while Domotz uses flat per-device pricing aimed specifically at budget-conscious MSPs and small networks.
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