Developer: SurveySparrow Inc. | Free Plan: No (14-day free trial) | Starting Price: $16/seat/month (Copilot) + $0.70/resolution (AI Agent) | Best For: Growing businesses and ecommerce teams switching from Zendesk on a tighter budget

Developer: Lorikeet | Free Plan: No (custom pricing, quote required) | Starting Price: Pay only for resolved tickets | Best For: Fintech, healthtech, and other regulated-industry support teams

Developer: Zendesk, Inc. | Free Plan: No (14-day free trial) | Starting Price: $19/agent/month (Support Team); AI resolutions billed separately | Best For: Mid-size to enterprise support teams needing a full omnichannel platform

Developer: Fin (formerly Intercom) | Free Plan: No (14-day free trial) | Starting Price: $0.99 per outcome, no platform fee | Best For: Support teams on any helpdesk wanting outcome-based AI pricing